Support

Find the next useful step.

Search common fixes and current guides. If the issue is specific to your account, send us a message and a person will read it.

Sync is not finishing

Keep Tasks open on a stable connection, confirm the same Apple account and sync choice on each device, and avoid editing the same project everywhere while recovery is in progress.

Restore a purchase

Open Tasks Plus from Settings and choose Restore Purchases while signed into the Apple ID that made the purchase. Apple controls the transaction record; Tasks reads the restored entitlement.

Back up, export or restore data

Use Tasks’ backup tools to export a complete .tasks file before a large import or structural change. Keep backups outside the app and restore only from a file you recognise.

Manage or cancel a subscription

Open your Apple ID subscription settings to change or cancel a recurring Tasks Plus plan. Apple manages billing and shows when access will change.

Import from Reminders

Test one small list first, keep the original and verify dates, recurrence, attachments and sharing before moving additional lists.

A shared project is not updating

Confirm every collaborator accepted the intended project, has network access and is running a current Tasks release. Do not resend several invite links while one is still pending.

Privacy and account questions

Read the first-party Privacy Policy for the current data-handling description. Email support when the question concerns your account or a specific shared project.

Still stuck?

Tell us what you expected, what happened instead, which devices are involved and the Tasks version shown in Settings. Do not email passwords, verification codes or private project contents.

Email Tasks support

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