Quick fixes
Sync is not finishing
Keep Tasks open on a stable connection, check that every device is signed in to the same account with the same sync choice, and avoid editing the same project everywhere while it catches up.
Fix sync step by stepRestore a purchase
Open Tasks Plus from Settings and choose Restore Purchases while signed in to the Apple Account that made the purchase. Apple keeps the record of the purchase, and Tasks unlocks Plus once it is restored.
See the plansManage or cancel a subscription
Open the subscriptions for your Apple Account in Settings to change or cancel Tasks Plus. Apple handles billing and shows when your access will change.
Back up, export or restore data
Export a complete .tasks backup before a big import or restructure, and keep it outside the app. Only restore from a file you recognise.
Back up and restoreImport from Apple Reminders
Start with one small list and keep the original. Check dates, repeats, attachments and sharing before you bring more lists across.
Connect Apple RemindersA shared project is not updating
Check that everyone accepted the invite, is online and is on the latest version of Tasks. Avoid sending several invite links while one is still waiting.
Share a projectPrivacy and account questions
The Privacy Policy explains what Tasks stores and why. For anything about your own account or a specific shared project, email us.
Read the Privacy PolicyGuides
Getting startedGet Started with Tasks on iPhone, iPad and MacMake your first project, add a task and tick it off. Then pick what to learn next.
Getting startedCapture a Task from AnywhereAdd a task in a couple of seconds, paste a whole list, or save something from another app on iPhone, iPad or Mac.
Getting startedType or Say a Task and Let Tasks Fill In the DetailsWrite a task the way you would say it. Tasks spots the date, repeat, priority, place and tags, or listens and fills them in for you.
Customise your projectsOrganise Work with Projects, Folders and SubtasksSet up a project in three short steps, group projects into folders, and break bigger tasks into subtasks you can reorder and reuse.
Customise your projectsBuild Better Tasks with Custom Fields and DetailsGive each project only the fields it needs, write notes people can scan, attach files, and see when a task last changed.
Plan and focusFind the Right Work with Views, Smart Lists and SearchMove tasks across a board, narrow it with filters, save the result as a Smart List, and find anything with search.
Plan and focusRecurring Tasks, Date Alerts and Location RemindersRepeat a task on a schedule or after you finish it, get an alert at the right time, or be reminded when you arrive somewhere.
Plan and focusTrack Time and Protect Your FocusStart a timer on any task, keep it in view while you work, and block distracting apps until you are done.
CollaborationShare a Project and Work on It TogetherInvite people to a project, choose what they can do, give each task an owner and keep the conversation on the task.
CollaborationBring Your AI Assistant into TasksConnect ChatGPT, Claude or another AI assistant to Tasks, then add it to a project so it can pick up tasks and leave comments like a teammate.
Apple devices and automationWidgets, Controls and Apple WatchKeep a project on your Home Screen, desktop or wrist, tick tasks off without opening the app, and fix a widget that looks empty.
Apple devices and automationAutomate Tasks with Siri, Shortcuts and LinksAdd tasks by voice, build a small shortcut, find anything with Spotlight and open the exact screen you need with a link.
Apple devices and automationKeyboard Shortcuts and Mac Power FeaturesEvery Tasks keyboard shortcut in one place, plus arrow key navigation, custom shortcuts and the Mac menu bar.
Apple devices and automationMake Tasks Look and Read the Way You LikeChoose how much of each task you see, show dates as a countdown, pick a theme and icon, and use Tasks comfortably with larger text or VoiceOver.
Move in and stay safeBring Your Apple Reminders Lists into TasksChoose the Reminders lists you want in Tasks, keep them in sync both ways, and know what carries across.
Move in and stay safeBack Up, Import and Protect Your TasksKnow where your tasks are stored, save a backup file, bring it back in, and export a single project.
TroubleshootingFix Sync Problems Between Your DevicesA project looks different on iPhone and Mac? Sign in, move it to Tasks Cloud, send a report, or clone it as a last resort.
Nothing matches that yet. Try another word, or email us below and we will help.
Still stuck?
The quickest way is from the app: open Settings, then Contact us under Help & About. Your app logs and device details are attached for you.
Or email us. Say what you expected, what happened instead and which devices are involved. Never send passwords, verification codes or private project contents.
Email tasks@msquarelabs.com