Sync is not finishing
Keep Tasks open on a stable connection, confirm the same Apple account and sync choice on each device, and avoid editing the same project everywhere while recovery is in progress.
Restore a purchase
Open Tasks Plus from Settings and choose Restore Purchases while signed into the Apple ID that made the purchase. Apple controls the transaction record; Tasks reads the restored entitlement.
Back up, export or restore data
Use Tasks’ backup tools to export a complete .tasks file before a large import or structural change. Keep backups outside the app and restore only from a file you recognise.
Manage or cancel a subscription
Open your Apple ID subscription settings to change or cancel a recurring Tasks Plus plan. Apple manages billing and shows when access will change.
Import from Reminders
Test one small list first, keep the original and verify dates, recurrence, attachments and sharing before moving additional lists.
A shared project is not updating
Confirm every collaborator accepted the intended project, has network access and is running a current Tasks release. Do not resend several invite links while one is still pending.
Privacy and account questions
Read the first-party Privacy Policy for the current data-handling description. Email support when the question concerns your account or a specific shared project.
Guide
Share a project
Invite someone, assign a task and add a comment.
Guide
Add a missing task field
Add notes, dates, tags and other details to your project.
Guide
Start using Tasks
Create a project and add your first task.
Guide
Bring in Apple Reminders
Try one small list and check the result before importing more.
Guide
Create a task with Shortcuts
Make a shortcut that asks for a task title and saves it.
Guide
Create a Smart List
Save a filtered view of tasks from your projects.
Guide
Change your task statuses
Add a stage such as Waiting, then use it on a task.
Still stuck?
Tell us what you expected, what happened instead, which devices are involved and the Tasks version shown in Settings. Do not email passwords, verification codes or private project contents.
Email Tasks support